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Shipping & Returns

Shipping 

Northern Naturals vendors ship to the lower 48 States.
We cover the shipping to you.
Therefore shipping is free to you.

We are able to have our vendors of non Furniture items ship to Hawaii, Alaska and Canada But any shipping costs over that of the Lower 48 is the responsibility of the Customer.

Please email us what you are looking for so we can make arangements and to get your questions answered and provide a shipping quote.

 SO we would need:
Product, Size and Color.
Your Shipping Address.

We are happy to help you and look forward to doing so.
 

Return Policy
 
Northern Naturals contracts with suppliers and fabricators from around the country.  Each product therefore is subject to a specific return policy dictated by our vendor.  There are no returns on Futons, Pillows, Bedding and Bed Frames.  If there are any defects in a product, of course this will be handled on an individual basis. Chemical sensitivities to mattresses, pillows and bedding are NOT considered defects and exchanges do not apply.  If we can help you in any way with small samples of materials we will try and do this for you.  
 
For suppliers that DO accept returns, a Return Authorization Number  is necessary and you can  contact us at customerservice@northernnaturals.com for your number and a return shipping address.  Once you receive your authorization number, you can return the product in new and unused condition, with all its original packaging within 30-days from the date of delivery for refund minus any restocking fee and less shipping and handling fees.  You are responsible for the return shipping.